Shipping and Handling
We use Australia Post for our shipping and ship orders out every day.
We email you the tracking info to track your order.
Deliveries can take place anytime, but usually between the hours of 7am-6pm Monday to Friday. In peak times these hours may vary and include weekends.
- All deliveries will be sent via Australia Post with “ATL” – Authority to Leave. This means it will be left without having to obtain a proof of signature. UNLESS you request “signature on delivery” which may incur an extra fee.
- Gutsii Health takes no responsibility for any loss or theft.
These are estimated delivery times and 99% of the time, delivery will meet or exceed these times, however we are not responsible for any shipping transit delays that can occur, especially for rural areas. All deliveries take place Monday to Friday.
Please note that all of Australia's couriers are carrying more parcels than ever before due to increased ecommerce spending on top of Covid-19 regulations. Please bear with them, as it's not unusual to see delays.